Synapse CRM pricing
Three plans, billed per user. Setup, data migration and training included. Start with a 2-month free trial, with no commitment.
Synapse CRM costs 40 to 70 TND excl. tax per user per month depending on the plan. With annual billing, you get 2 months free.
Pack Basic
To structure visits and field reporting.
Billed monthly
Request a demo- Dashboard
- Calendar: planning and reporting
- Prospect requests
- Pharmacy orders
- Complaints
- Competition
- Prescription
1 admin account included
Pack Premium
To automate planning and expense tracking.
Billed monthly
Start the free trial- All Basic modules
- AI in route planning
- Expense reports
- E-ADV (digital detailing aid)
Admin, Promotion Director and Logistics Operator accounts included
Pack Premium Plus
To steer performance with AI and geolocation.
Billed monthly
Request a demo- All Premium modules
- AI dashboard: insights and recommendations
- Geolocation and visit check-in
- AI chatbot assistant
Admin, Promotion Director and Logistics Operator accounts included
Prices in Tunisian dinars, excluding tax. Included in every plan: setup, data migration, configuration, training, secure hosting, support and updates.
Estimate your budget
Enter the number of users and the plan. Amounts are shown excluding tax.
Count reps, merchandisers, supervisors and managers. Complimentary accounts are not billed.
- Plan
- Premium
- Per month, billed monthly
- 750 TND
- Per year, billed annually
- 7,500 TND
- Annual saving
- 1,500 TND
Above 50 users, volume pricing applies: contact us.
Amounts excl. tax. The 2-month trial is not billed.
Compare plans in detail
| Module | Basic | Premium | Premium Plus |
|---|---|---|---|
| Dashboard | |||
| Calendar: planning and reporting | |||
| Prospect requests | |||
| Pharmacy orders | |||
| Complaints | |||
| Competition | |||
| Prescription | |||
| AI in route planning | – | ||
| Expense reports: scales and advances | – | ||
| E-ADV and slide analytics | – | ||
| AI dashboard: insights and recommendations | – | – | |
| Geolocation and visit check-in | – | – | |
| AI chatbot assistant | – | – | |
| Complimentary accounts | Administrator1 account | Admin, Promotion Dir., Logistics operator3 accounts | Admin, Promotion Dir., Logistics operator3 accounts |
| Web and mobile (iOS, Android) |
Questions about pricing
Answers to the questions sales, promotion and marketing directors ask us most often.
Can't find your question?
Ask the Synapse team directly, on WhatsApp or during a demo.
How much does Synapse CRM cost?
Synapse CRM costs 40 TND excl. tax per user per month on the Basic plan, 50 TND on the Premium plan and 70 TND on the Premium Plus plan. With annual billing, you get 2 months free: you pay for 10 months out of 12.
Are prices excluding tax?
Yes. All prices are in Tunisian dinars excluding tax, per user per month.
Who counts as a user?
Everyone who logs in to Synapse: reps, merchandisers, supervisors, managers. Some accounts are complimentary: one administrator account on the Basic plan; the administrator, promotion director and logistics operator accounts on the Premium and Premium Plus plans.
What is included in the subscription?
Setup, migration of your data and history, configuration, team training, secure hosting, support and updates.
How does the free trial work?
You try Synapse for 2 months on the Premium plan, with your teams and your data, with no commitment. Migration and training are free. The contract only starts from month 3, once Synapse has proven itself.
Can we change plans during the subscription?
Yes. You can switch from one plan to another at any time, with no redeployment.
Do you offer terms for large teams?
Yes. Above 50 users, contact us for an offer tailored to your volume and commitment period.
Try Synapse for 2 months, with no commitment.
Free trial on the Premium plan, with your teams and your data. The contract only starts after the 2 months, once Synapse has proven itself.
- Free data migration
- Free team training
- Real-world test with your reps
- Up and running in 2 weeks